Conditions d'utilisation

Last updated: September 27, 2023

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://ca-en.florahealth.com website (the "Service") operated by Flora Manufacturing & Distributing ("us", "we", or "our").

Your access to and use of the Service is conditioned upon compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

The information provided on the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, if you choose to access the Service from other locations do so on your own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

PURCHASES

If you wish to purchase any product made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction, or breach of the above warranty is suspected.

AVAILABILITY, ERRORS AND INACCURACIES

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CONTESTS, SWEEPSTAKES AND PROMOTIONS

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service will be governed by rules that are separate from these Terms Conditions. If you participate in any Promotions, it is your responsibility to review the applicable rules as well as our Privacy Policy. Participation in any given Promotions shall be acceptance by you to the rules for such Promotion. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

ACCOUNTS

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us with is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

INTELLECTUAL PROPERTY

The Service and its original content, features and functionality are and will remain the exclusive property of Flora Manufacturing & Distributing and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States, Canada, and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Flora Manufacturing & Distributing No part of the Service and no content trademarks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

USE OF COOKIES

We use cookies for any users of the Services for advertising and analytics, unless you decline such use.  Please see our privacy policy for more information: https://ca-en.florahealth.com/policies/privacy-policy

LINKS TO OTHER WEB SITES

Our Service may contain links to third party web sites or services that are not owned or controlled by Flora Manufacturing & Distributing

Flora Manufacturing & Distributing has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Flora Manufacturing & Distributing shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TERMINATION

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

INDEMNIFICATION

As consideration for allowing You to use the Service, you agree to defend, indemnify and hold harmless Flora Manufacturing & Distributing and its licensee and licensors, and their employees, contractors, agents, officers and directors, to the greatest extent allowed by law, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees), resulting from or arising out of a) use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

LIMITATION OF LIABILITY

In no event shall Flora Manufacturing & Distributing, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

DISCLAIMER

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Flora Manufacturing & Distributing its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

EXCLUSIONS

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Notwithstanding the above, the above exclusions and limitations of liability are intended to apply to you to the greatest extent allowed by law. 

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

ARBITRATION CLAUSE

Any action, claim, demand or other dispute in law or equity, under common law, statute or contract, arising out your of the use of the Services or website, or the purchase of any product from Flora, Inc. shall be conducted through binding, non-appealable arbitration to occur in Bellingham, Washington. Any such arbitration shall be conducted and administered under the American Arbitration Association’s Commercial Arbitration Rules (including, without limitation, the Supplementary Procedures for Consumer-Related Disputes, if applicable), with any award rendered by an arbitrator subject to being entered in any court having jurisdiction. 

WAIVER OF RIGHT TO TRIAL AND CLASS ACTION

BY AGREEING TO ARBITRATION, YOU SPECIFICALLY WAIVE THE RIGHT TO HAVE ANY ACTION, CLAIM, DEMAND OR OTHER DISPUTE IN LAW OR EQUITY, UNDER COMMON LAW, STATUTE OR CONTRACT, ARISING OUT OF YOUR THE USE OF THE SERVICES OR WEBSITE, OR THE PURCHASE OF ANY PRODUCT FROM FLORA, INC. ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS RESOLVED BY WAY OF BENCH OR JURY TRIAL.

ANY CLAIM DEMAND OR OTHER DISPUTE IN LAW OR EQUITY, UNDER COMMON LAW, STATUTE OR CONTRACT THAT YOU MAY HAVE AGAINST FLORA, INC. ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS SHALL NOT BE CONSOLIDATED WITH ANY CLAIM OF ANY OTHER PARTY WHETHER THROUGH CLASS ACTION PROCEEDINGS, CLASS ARBITRATION PROCEEDINGS OR OTHERWISE.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

CONTACT US

If you have any questions about these Terms, please contact us.

By Email: customerservice.ca@florahealth.com

By Phone: 1-877-463-5672 (English) or 1-800-363-9542 (French)

Or by Mail:

Flora Manufacturing & Distributing
Attn: E-Commerce Department
7400 Fraser Park Drive
Burnaby, BC V5J 5B9
Canada